Legal

Refund & Cancellation Policy

Last updated: August 2026·Publisher: Stalwart Digital Studios

1. Overview

This policy explains how refunds and cancellations work for purchases made through Stalwart Digital Studios. The applicable channel — Google Play or web payment — determines the process.

2. Web Purchases (Razorpay / Cashfree)

For eligible web transactions, approved refunds are typically processed within 5–7 business days to the original payment method, subject to your bank or card issuer. Contact support@stalwartstudios.in with your order details to request a review.

3. Mobile Apps (Fovena & Future Apps on Google Play)

In-app purchases and subscriptions made through Google Play are governed by Google Play's refund guidelines. You may request refunds through Google Play (often within the Play refund window) or manage / cancel subscriptions in your Google Play account settings. Access continues until the end of the paid period when you cancel a subscription.

4. Channel Separation

Play Store purchases cannot be refunded through Razorpay/Cashfree or our website checkout, and web purchases cannot be refunded through Google Play. Always use the channel where the payment was originally made.

5. Exceptions

We may decline refunds where required by law or store policy — for example, after a refund window has closed, for abuse or Terms violations, or for digital goods already substantially consumed where applicable rules allow.

6. Contact

Email support@stalwartstudios.in or call +91 9623677013. Entity: Stalwart Digital Studios (Proprietor); Udyam: UDYAM-MH-03-0146825.